Last updated November 5, 2026. Using novelicecream.com means you agree to these terms.
Prices are in US dollars and can change. Card payments are processed by Stripe.
Shipping is calculated and shown at checkout.
Choose pickup at Downtown Phoenix or Downtown Mesa, or shipping, at checkout.
For pickup, show the confirmation email to staff to receive your order.
Orders that arrive wrong or damaged can be replaced or refunded if reported within 7 days.
Gift cards are redeemable at any Novel shop and are not exchangeable for cash.
A catering booking is confirmed when you accept a quote. Quotes are valid for 7 days.
Every booking includes at least two team members, six flavors, and cups, spoons, napkins, cones, and utensils.
Cancellations inside 72 hours of the event may not be refundable.
Products contain dairy, eggs, and gluten and may contact nuts and soy. Tell staff about allergies before ordering.
Dough Melt is a trademark of Novel Ice Cream. Site photos, menu copy, and branding belong to Novel Ice Cream.
Newsletter and text alerts only go to people who asked for them. Novel Ice Cream text alerts are recurring automated marketing messages about flavor drops, events, and shop updates, sent only after you check the consent box on our signup form.
Message frequency varies (up to 4 messages per month). Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not required to buy anything. Carriers are not liable for delayed or undelivered messages.
Privacy Policy: https://novelicecream.com/privacy. Text alerts signup: https://novelicecream.com/text-alerts.